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Akuvox provides quick guidance for new partners, outlining the certification process and addressing common questions, empowering them to enhance professionalism and achieve career success.
Question: How to apply for an account?
Answer: Click Register and fill in your information. You'll receive a welcome email containing the login credentials.
Question: What if I forget my login password?
Answer: On the Akuvox Training & Certification System login page, click on "Forgotten your username or password?" Enter your username or email address. Follow the emailed instructions to reset your password.
Question: When will I receive my certificate and how?
Answer: Your certificate will be emailed to you within 7 days of completing the course.
Question: What is the validity period of the certificate?
Answer: The certificate is valid for 2 years.
Question: Is it possible to access advanced courses like ACIP without completing ACIA first?
Answer: Before progressing to the next level, it's necessary tocomplete the prerequisite courses. The structured course sequence, ACIA>ACIP>ACIE, is designed to build up your knowledge step by step.
Question: If I need assistance or encounter difficulties, how can I seek help?
Answer: If you have any problems, please contact us at training@akuvox.com. Akuvox training and certification team will respond promptly upon receiving your message.